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Privacy Policy
Last Updated: 7/22/2026
Introduction
Welcome to our Privacy Policy. At QuantaLogic, we are committed to protecting your privacy and personal data. This is a key priority for the QuantaLogic teams and our service offering. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website or services. We process personal data in compliance with the General Data Protection Regulation (GDPR) and other applicable data protection laws.
Types of Personal Data We Collect
When you create your QuantaLogic account and use our services, we may collect various types of data as described below:
Personal Data
When you create your QuantaLogic account, we may collect various types of personal data, such as:
- First and last name
- Email address
- Usage data
QuantaLogic usage data is stored when you interact with the platform's services, but for the purposes of internal statistical studies only, and in an anonymized form (for example, number of prompts/agents/chats used during period X, etc.). We do not store any personal data other than those mentioned above, and this data is processed in accordance with the GDPR. We do not store your payment information (this is recorded by our banking partner).
Document Spaces
In addition, the documents you share on the QuantaLogic platform, in your document spaces, are stored on our cloud hosting partners' servers (*), in partitioned and encrypted spaces. The same applies to all content created and generated by AI through your use of QuantaLogic features.
(*) 202505: Cloud hosting partners: OVHCloud and IONOS
Model Inference
In the context of inference - the use of LLMs from QuantaLogic - the only information that the LLM provider receives from QuantaLogic is the question asked by the user (the message sent). QuantaLogic retrieves the LLM's response from the LLM. We do not share any other information with LLM providers through the use of generative AI on QuantaLogic. You therefore benefit from increased confidentiality when invoking Generative AI through QuantaLogic.
How We Use Your Information
We use your personal data for the following purposes:
- To provide and maintain our services
- To notify you about changes to our services
- To allow you to participate in interactive features of our website
- To provide customer support
- To gather analysis or valuable information so that we can improve our services
- To monitor the usage of our services
- To detect prevent and address technical issues
- To fulfill any other purpose for which you provide it
- To carry out our obligations and enforce our rights arising from any contracts entered into between you and us
The legal bases for processing your personal data include: consent, contractual necessity, legal obligation, and our legitimate interests as a business.
Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. To determine the appropriate retention period, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorized use or disclosure, the purposes for which we process the data, and whether we can achieve those purposes through other means.
Sensitive Data Protection
A cornerstone of QuantaLogic's security posture is that we never store user passwords or direct login credentials for external services on our servers and our authorization model relies on OAuth 2.0 whenever possible. User credentials required to interact with services are stored in QuantaLogic secured vault with tenant separation. Any data is protected by encryption in transit (TLS/SSL Everywhere) and at Rest ( with SSE encryption and keys created at organisation level), in S3 and Databases.QuantaLogic is actively pursuing or plans to pursue industry-recognized security certifications such as SOC 2 Type II and ISO 27001, which provide independent assurance of our security controls.Encrypted Backups: All data backups are encrypted at rest and stored securely in geographically diverse locations to ensure resilience against regional outages.
Your Data Protection Rights
Under GDPR, you have the following rights regarding your personal data:
Right to access
You can request copies of your personal data
Right to rectification
You can request that we correct any information you believe is inaccurate or complete information you believe is incomplete
Right to erasure
You can request that we erase your personal data, under certain conditions
Right to restrict processing
You can request that we restrict the processing of your personal data, under certain conditions
Right to object to processing
You can object to our processing of your personal data, under certain conditions
Right to data portability
You can request that we transfer the data we have collected to another organization, or directly to you, under certain conditions
If you make a request, we have one month to respond to you. To exercise any of these rights, please contact us using the information provided in the 'Contact Us' section.
International Data Transfers
Your information, including personal data, may be transferred to — and maintained on — computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction. If you are located outside Europe and choose to provide information to us, please note that we transfer the data, including personal data, to Europeans servers and process it there. Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your personal data will take place to an organization or a country unless there are adequate controls in place including the security of your data and other personal information.
Automated Decision-Making and Profiling
We do not use automated decision-making or profiling techniques that produce legal effects or similarly significant effects on you. However, we may use automated processing to analyze your preferences and interests to enhance your user experience and provide personalized content and recommendations. You have the right to object to this type of processing at any time by contacting us.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the 'Last Updated' date. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
Contact Us
If you have any questions about this privacy policy, please contact support through the QuantaLogic platform and the area designated for this purpose on the platform.